Limited Lifetime Warranty
Big West Ford Limited Lifetime Warranty
Big West Ford is pleased to announce the implementation of our limited lifetime warranty on select parts. Warranty coverage includes 2 Years unlimited mileage on labour and lifetime warranty on premium branded parts as outlined on the attached table.
Program Overview
- Warranty to be administered by Big West Ford
- Warranty after 2 years from purchase date on Ford, Motorcraft to be handled at Big West Ford. Warranty under 2 years on Ford and Motorcraft parts can be administered by any Ford Dealer in North America
- Omnicraft parts warranty is 2 years labour and lifetime on the part(excluding select parts) which can be administered by any Ford Dealer in North America
- All other, all makes parts carry a 2 year unlimited mileage warranty on labour, up to a $150.00 and lifetime warranty on the part
Claims Process
- Lifetime warranty repairs to be completed at Big West Ford
- Customers original installation work order including Vin, Install date, Vehicle mileage and Part number (s) of the installed aftermarket parts
- Customer signed replacement work order including Vin, Install date, vehicle mileage and part number (s) of installed aftermarket parts
SERVICES AND VEHICLES NOT COVERED BY THIS WARRANTY
ENGINE
- Any internal repairs or replacement of internal components, or replacement of engine assembly
TRANSMISSION, TRANSAXLES
- Automatic - any internal repair or component replacement or assembly
- Manual - any internal repair or component replacement
- Clutches - Clutch assembly repair
DRIVE AXLE / DIFFERENTIAL ASSEMBLY
- Any repair or component replacement requiring the removal of internally lubricated components.
- or replacement of the drive axle / differential assembly
- Ring gear, pinion shaft and related gears
- Associated bearing with above
- Pinion seal
- Transfer case repairs
AUTO BODY, PAINT, MOLDING REPAIR
- Any repair or materials related to auto body repair work
- Glass related repairs
COMMERCIAL VEHICLES
BATTERIES
TIRES (IF NO DEALER WARRANTY)
USED OR SALVAGED PARTS
PREVENTIVE MAINTENANCE SERVICES (EXCLUDING BELT AND HOSE REPLACEMENT)
- Oil changes, fluid changes and flushes, wiper blades and filters
REPLACEMENT OR REPAIRS DUE TO NORMAL WEAR AND TEAR